We also love rolling up our sleeves and offering hands on support such as sales training, coaching, consultancy, facilitation and mentoring.

A sales health-check.
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360 degree review:

• complete assessment of all sales activity and actions
• what's working and why?
• areas of improvement or development?
• what new can be added?
• review sales plan, strategy and account plan
• ​recommendations and action plan

A focused spot-check.
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​Zone in on an area of concern or development. Examples:

• enquiry handling 
• negotiation
• new business
• market segments
• account management

You identify the challenge, we offer the solutions.​

Central enquiry handling teams.

A practical approach to supporting central enquiry teams to achieve business objectives.
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Acting as a fresh pair of eyes, we will conduct an overall review of the department focused on supporting your team in the following areas:

• customer conversation
• relationship building
• enquiry qualification
• responding to enquiries
• working with venue partners
• dealing with barriers
• conversion tactics and upselling
• measurement metrics

A full report offering practical solutions will be created along with an optional support package.

​Sales benchmarking.

Well thought out benchmarking programmes that fit with your business mix, ensure teams better qualify and manage customer enquiries.

Often referred to as 'Mystery Shopping' our solutions will help you to monitor and enhance your teams sales conversations providing coaching and insights where required. Our flexible programmes include initial team training, ongoing coaching support as well as recognition for top performers. ​ 

We can also help you:

• review the marketplace
• review your position in the marketplace
• ​ensure your sales metrics help identify strengths and weaknesses
• ​ensure your sales metrics feed into your sales plans, strategy and business review

Tell us what you need and we will be delighted to support you with this critical but often time consuming business activity

Arrange an appointment to discuss your business needs