We are currently working with a hotelier in the midlands. They have enlisted our support to help them reconnect with customers in their local marketplace.
This project has reminded us here at Curve HQ of the importance of having testimonials and other covid safe information to hand, to reassure customers about steps being taken to keep them safe.
Positive communication around these steps will help to re-enage clients and reassure them about returning to your venue. A recent report suggests that over 20% of people do not want to travel for the foreseeable future - so they may need more than a little persuasion!
For a no obligation chat about the steps you are taking to return and to get your sales curving in an upward direction click here.
Look forward to speaking with you soon.
Join Curve Sales Solutions on Friday 30th April at 10am as we continue to discuss ways to develop Upselling and Cross-Selling strategies.
In our 4th session we will discuss upselling as part of customer service. Let's talk about giving customers ideas and suggestions, to improve their customer experience and drive revenues.
Look forward to seeing you there!